1) We limit overnight and daytime occupancy of each property based
on owner wishes, well and septic system considerations, beds/bedrooms
and safety. We require that our guests strictly adhere to our occupancy
limits for their own sake and for the sake of the property’s
infrastructure.
2) We are concerned about the safety and security of all guests,
especially children and those of lesser mobility. Please call or
email us to discuss any concerns about mobility or safety. Our staff
will be pleased to help you with these issues.
3) While most do not, we do have some properties that will allow
small weddings, reunions or other social gatherings. Please check
with us first before reserving a property if you have such needs
so that we can direct you to the proper rental.
4) Cell phone coverage in this area is spotty. Many of our properties
have landlines, but long-distance calls are blocked. If you need
to be able to make long-distance calls during your stay, you may
wish to arrange for a phone card.
5) We make every effort to ensure that the property you have rented
is exactly as described on our website and in other advertising
media. This being real life, however, things do break or stop working.
While we will do everything possible to overcome any difficulties
you may experience during your stay, we do not cancel a reservation
due to non-safety-related repair and maintenance issues, nor do
we refund any or all monies as compensation for such issues.
6) All reservations are subject to owner withdrawal of the property,
changes in the Maine Lodging Tax (currently 7%), changes in Maine
sales and use tax requirements, an admin fee of 5% of the rent amount
and a trash removal and dump fee ($20). Rare though it may be, occasionally
an owner will suddenly withdraw a property. In that case, we will
make every effort to replace the reserved property with another
acceptable property. Should the replacement property be found unacceptable
to our displaced guest, we will refund all monies paid. We are not
liable for anything over and above monies paid, and we are not responsible
for placing a guest in a replacement property that is not ours.
1) Our Season rentals run from Saturday to Saturday. Exceptions can
sometimes be made, so call us if you have a particular or unusual
need. Many properties can be rented in the Spring and Fall. Please
call or email us for details regarding Off-Season rentals.
2) Check-in is 3:00 PM to 5:00 PM on Saturday. If you know that
you cannot manage to check in during this two-hour period, please
let us know at least 48 hours in advance of your check-in time and
date. If you experience a delay in transit, please make every effort
to let us know so that we can accommodate your needs.
3) Check-out is not later than 10:00 AM Saturday morning. We ask
that you adhere strictly to this check-out time as we must have
time for cleaning between your check-out and the next guest’s
check-in.
4) We require a down payment of 50% of the cost of the reservation
at the time the reservation is booked. The remaining 50% is due
30 days prior to your check-in date. For your convenience, we accept
credit cards (VISA, MasterCard and Discover), cash, checks, traveler’s
checks and money orders.
5) We require a damage deposit for each reservation, amount differs with each property please see description.
If you choose to use a credit card for your reservation payments,
the damage deposit is not charged to your card but “held”
against the card until the existence of damage or loss can be ascertained.
If you pay by any other method, the full damage deposit is required 30 days
prior to your check-in day.
6) While you may cancel a confirmed reservation, there is no refund
of monies paid unless the period can be re-booked. Should you have
an emergency that prevents you from honoring the reservation, we
will work with you to try to rent the same period to someone else.
Please call or email us to discuss how this works and what, if any,
refund of monies may be possible.
7) All rental properties are smoke-free. If there is evidence that
smoking has occurred inside the premises, the security deposit will
be “taken” (credit card reservations) or kept (all non-credit
card reservations) in the amount necessary to remove all traces
of smoke and odor.
8) Pets are welcome at many of our properties. We must know about
and approve the pet(s) in advance, however, and we will help you
to choose an appropriate property. Please call or email us for additional
information about pets and pet fees.